GDPR Compliance
Last updated:
Your rights and our commitments under the General Data Protection Regulation
How We Apply the GDPR
CODEGENIX LTD (Company Number 16808123), Academy House 11 Dunraven Place, Bridgend, Mid Glamorgan, United Kingdom, CF31 1JF handles your personal data under the UK GDPR and, for visitors in the EU, the EU General Data Protection Regulation. This page explains your rights and how to use them.
Your Rights Under GDPR
Right to Access
Right to Rectification
Right to Erasure
Right to Data Portability
Right to Restrict Processing
Right to Object
Data We Process
- Name, email address and, if you set one, a password (stored only as a hash): when you create an account, to run your account and sign you in.
- Company name, website, industry and content preferences: if you add them to your profile, to show them on your profile and in briefs.
- Briefs (title, description, audience, tone, keywords) and the content generated or edited for you: when you create and work on projects, to produce and deliver the content.
- Card number, expiry date, security code, cardholder name and billing address: when you buy credits, passed straight to our payment processor to take the payment; we do not store them.
- Purchase records: amount, currency, credits, status and payment reference: when you buy credits, to credit your balance, handle refunds and keep accounts.
- IP address, approximate country and browser type: when you sign up, sign in or pay, to prevent fraud, apply our sanctions rules and alert our team to new accounts and payments.
- Name, email, subject and message: when you use the contact form, to answer you.
- Copywriter applicants: phone, location, country, time zone, experience, portfolio and samples, payout details (bank or payout account), legal name, identity document and proof of address: when you apply to work as a copywriter or editor, to assess the application, verify identity and pay for approved work.
- Pages visited and features used, linked to your account when signed in: only if you allow analytics cookies, to understand how the product is used.
We keep this data while your account exists. Deleting your account in Settings removes your account, profile, projects and purchase records straight away. Our Privacy Policy has the full details, including who receives the data.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract: Processing necessary for the performance of our services
- Legitimate Interests: Processing for our legitimate business interests
- Consent: Where you have given us explicit consent
- Legal Obligations: Processing required by law
Data Controller
CODEGENIX LTD
Company Number: 16808123
Academy House 11 Dunraven Place, Bridgend, Mid Glamorgan, United Kingdom, CF31 1JF
For all GDPR-related inquiries, email info@copyrefine.pro. We answer requests within one month, as the law requires.